Privacy Policy
Last updated: 25 August 2026
INTRODUCTION
This Privacy Policy explains how Modi Home (“we”, “us” or “our”) collects, uses, stores and protects your personal information when you visit our website, contact us or use our renovation services. We handle personal information responsibly and in accordance with applicable UK data protection laws.
INFORMATION WE COLLECT
We may collect your name, email address, telephone number, address or project location, project details, messages and correspondence, quotation and contract information, and payment or accounting records. When you use our website, we may also collect technical information such as your IP address, browser, device and cookie information.
HOW WE USE YOUR INFORMATION
We use your information to respond to enquiries, arrange consultations, prepare quotations, plan and deliver renovation projects, manage appointments, contracts and payments, maintain customer records, improve our website and services, protect our business, and meet legal, tax and regulatory obligations.
We process information where it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with a legal obligation, or for our legitimate business interests. We do not sell your personal information.
SHARING YOUR INFORMATION
Where reasonably necessary, we may share relevant information with website and technology providers, including Wix; contractors, tradespeople and suppliers involved in your project; accountants, insurers and legal advisers; and public authorities where required by law.
Some providers may process information outside the United Kingdom. Where this happens, we take reasonable steps to ensure that appropriate safeguards required by UK data protection law are in place.
HOW LONG WE KEEP INFORMATION
Enquiries that do not proceed to a project will normally be retained for up to 12 months after our last communication. Customer, project, contract and accounting records may normally be retained for up to six years after the end of the business relationship. Information may be kept longer where necessary for a dispute, legal claim or regulatory requirement.
COOKIES AND SECURITY
Our website uses essential cookies to operate correctly and maintain security. Optional analytics or similar cookies may be used where enabled and, where required, according to your cookie choices. You can also control cookies through your browser settings.
We take reasonable organisational and technical measures to protect personal information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
YOUR RIGHTS
Depending on the circumstances, you may have the right to access your personal information, correct inaccurate information, request deletion or restriction, object to certain uses, request data portability, and withdraw consent where consent is the lawful basis.
To exercise your rights, email info@modihome.co.uk.
CONTACT AND COMPLAINTS
If you have questions about this Privacy Policy or how we use your information, contact Modi Home:
London, United Kingdom | Email: info@modihome.co.uk | Telephone: +44 7465 754348
If you have concerns, please contact us first so we can try to resolve them. You also have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/
We may update this Privacy Policy when our services, website or legal obligations change. The latest version will be published on this page.